Capio Named Finalist for 2025 Absorbie Award for Best Training Adoption
Capio is proud to announce its selection as a finalist for the 2025 Absorbie Award for Best Training Adoption, presented by Absorb LMS. This prestigious recognition celebrates organizations that have built strategic learning programs using Absorb’s learning management system platform to drive measurable business outcomes such as retention, revenue, and engagement. The Absorbies are Absorb […]
Capio Launches New Digital Engagement Portal to Empower Patients and Modernize the Medical Debt Repayment Experience
Capio, a leading purchaser of healthcare receivables, today announced the launch of its new digital engagement portal. Powered by BuoyFi’s proven technology, the portal provides a seamless and personalized experience that puts financial control back into the hands of patients. The portal integrates BuoyFi’s personalized planning tools, income-based calculator, and advanced financial technology to give […]
Capio Achieves HITRUST r2 Recertification Demonstrating the Highest Level of Information Protection Assurance
HITRUST r2 Certification validates Capio is committed to strong cybersecurity and protecting sensitive data. Capio, the national leading purchaser of healthcare receivables, today announced its Healthcare Receivable Management System residing at Capio, Capio Partners, and Global IP has earned certified status by HITRUST for information security. HITRUST r2 Certification demonstrates that the organization’s Healthcare […]
Capio Statement on Court Order Vacating Medical Debt Reporting Rule
Capio CEO Mark Detrick issued the following statement in response to a federal district court order vacating the Consumer Financial Protection Bureau rule barring medical debt from credit reports: “Removing medical debt from credit reports would have hurt doctors, hospitals, and the patients we all seek to protect. I commend the Court for ruling—at the […]
Capio Welcomes Back Reggie Hodges as Vice President and Appoints Nick Grdina as Regional Vice President
Capio, a national leader in healthcare revenue cycle management, proudly announces the return of Reggie Hodges as Vice President and the hiring of Nick Grdina as Regional Vice President for the Northeast territory. At a time when healthcare providers face mounting financial pressures, Capio delivers critical solutions that drive stability and success. Managing over $51 […]
Capio Announces the Promotion of Jim Pender to Chief Growth Officer
We’re excited to announce the promotion of Jim Pender to Chief Growth Officer. Jim brings over 30 years of experience in healthcare revenue cycle management, with a proven track record leading national sales organizations at companies including McKesson, EOS USA, and OSI. He is a respected industry leader and active HFMA member, known for driving performance […]
Capio partners with ForgiveCo to Expand Access to Medical Debt Relief
Capio, a leading purchaser of healthcare receivables, has announced a new partnership with ForgiveCo, a public benefit corporation dedicated to consumer debt forgiveness, to provide expanded financial relief for patients struggling with unpaid medical bills. This collaboration strengthens Capio’s commitment to compassionate, patient-focused financial solutions, ensuring more patients can access the relief they need while […]
Capio Achieves Outstanding Net Promoter Score of +73, Reinforcing Industry Leadership
ATLANTA, February 10, 2025 – Capio, the nation’s premier purchaser of non-performing healthcare accounts, has earned an outstanding Net Promoter Score (NPS) of +73 in its latest client satisfaction survey—well above the financial services industry average of +56. NPS, a global benchmark for measuring customer loyalty, ranges from -100 to +100. Capio’s impressive score reflects its […]
Capio Statement on CFPB Finalizing Rule to Exclude Medical Debt from Credit Reports
Capio CEO Mark Detrick issued the following statement following the Consumer Financial Protection Bureau’s (CFPB) finalization of the agency’s rule to exclude medical debt from credit reports: “Capio is deeply concerned about the potential implications of the CFPB’s final rule to prohibit the inclusion of medical debt on consumer credit reports. Capio has been a […]
Capio Applauds Introduction of Bipartisan Positive Credit Reporting Legislation
Capio, the nation’s leading purchaser of non-performing healthcare accounts, welcomes the introduction of Reps. Don Bacon (R-NE) and Marie Gluesenkamp Perez’s (D-WA) bipartisan bill to require credit reporting agencies to consider positive payments in credit scores, enabling consumers who are making payments to boost their credit scores. The Reporting Medical Debt Payments as Positive Consumer […]